[TechWeb] April 3 news, yesterday evening, millet car official micro-blog released millet SU7 answer users ask (fifth episode), answer questions of concern to users. It is mentioned that Xiaomi SU7 is currently in a state of explosive orders, and users’ orders will be scheduled and delivered according to the time sequence of the final locked orders., In addition, the first batch of Xiaomi SU7 has a total of 5000 original versions, which will complete all production and quality inspection processes in the near future and are being sent to 29 cities one after another for delivery to users., Attached Xiaomi Auto’s official answer:,1. Why is the original version of Xiaomi SU7 a current car, but it cannot be delivered on April 3?, The first batch of the original version of a total of 5000 units, in order to open the delivery to all car owners as soon as possible, took the way of early production, and in the production, quality inspection, logistics and other delivery of the whole process of each link, have set very strict standards. Please rest assured that the original version of the vehicle will complete all production and quality inspection processes in the near future and is being sent to 29 cities one after another for delivery to users. Thank you for your patience and understanding., 2. The full payment has been paid, but the delivery personnel have not specified the delivery time. What should I do? After the vehicle arrives at the store, the user will be contacted actively to make an appointment for the subsequent pick-up time. You can pay attention to the delivery process information on Xiaomi Auto APP at any time., 3. The current data shows that some people unsubscribe from Xiaomi SU7, does it mean that they can pick up the car faster?, I am very sorry, we are currently in a state of explosive orders, and there are continuously added lock orders every day. Your order will be scheduled and delivered in the order of the final lock order., If you have already locked the order, if there is a lock order customer with the same city and the same configuration in front of you who has not picked up the car due to the customer’s own reasons, then you may be arranged to deliver the vehicle resources faster. If you have not locked the order, your expected delivery cycle will be calculated according to your final lock order time and the current production capacity and material situation., 4. How is the pick-up order arranged? Is the same configuration absolutely in the order of the lock order? Your order will be arranged according to the time order of the final lock order. For the orders of the same city and the same configuration, the vehicles will be delivered in the order of the lock order., 5. What are the specific after-sales benefits you can enjoy after buying a car? First of all, Xiaomi Auto users can enjoy the warranty rights and interests of the whole vehicle and key parts of the vehicle, and the warranty rights and interests “follow the car but not the person” and are not affected by the vehicle transaction; detailed warranty rights and interests can be found on Xiaomi Auto’s official website., In addition, if the vehicle cannot drive normally due to quality problems, we will provide users with free road rescue rights., At the same time, we also provide users with 7*24-hour service housekeeper/expert exclusive group service, online remote technical diagnosis, mobile door-to-door service, one-stop maintenance service and other rights and interests protection. Some service benefits need to be obtained through the purchase of official car service packages and official insurance products. detailed information can be consulted on the official website or advisory millet millet car car 400 hotline. More service benefits and experiences will be developed and launched according to the feedback and needs of Xiaomi car users., 6. Is it true to see the introduction of interest-free or preferential policies for Xiaomi SU7 on some social platforms?, Xiaomi’s official channels currently have no additional preferential policies. In case of non-official channels claiming to provide additional preferential policies, please carefully identify them to avoid property losses or information leakage., 7. The order has been fixed on the Xiaomi Auto APP, can you test drive it first?, We provide consistent test drive service for all users, and users can make an appointment by contacting the store sales partners or selecting “Appointment Test Drive” in the Xiaomi Auto APP and Xiaomi Auto applet. Users who have already made up the lock order and users who have not made up the lock order can make a test drive appointment and carry out the test drive according to the successful appointment time., 8. Is there any difference between the standard version of high-speed pilotage and the lidar version of high-speed pilotage? Xiaomi Zhijia is divided into Xiaomi Pilot Pro and Xiaomi Pilot Max, of which the Pro version is a pure vision scheme and the Max version is equipped with lidar. Both versions support high-speed pilotage that can be used nationwide and will be launched upon listing. At the same time, because the Max version has lidar, it has the ability to identify obstacles more accurately at the current stage, and the actual experience of Xiaomi Pilot Max is expected to be better than Xiaomi Pilot Pro. Of course, as our pure vision solution algorithm continues to optimize and upgrade, both experiences will get better and better., 9. The voltage platform is close. Why can the standard version of Xiaomi SU7 charge much faster than Tesla Model 3? Xiaomi SU7 can achieve a charging speed of 350km(CLTC) in 15 minutes for self-operated piles, which is 100km more than the new version of Model 3 rear drive under the same conditions., The peak voltage of the high-voltage platform of the Xiaomi SU7 standard version is 486V, which is a “super 400V” platform designed for all-domain silicon carbide. The peak voltage of the new version of Model 3 is 394V V. Therefore, under the same current conditions, the larger the voltage can obtain higher charging power., At the same time, the use of Xiaomi Modena architecture can achieve better charging curve optimization; whether in summer or winter, a powerful thermal management system can keep the battery in a more efficient charging temperature range., 10. Some pure electric vehicles will not be able to charge directly after the loss of electricity, the need for a small battery to take electricity, millet SU7 will have this problem?, millet SU7 12V small battery uses a lithium iron phosphate battery, capacity of 20Ah, compared to the traditional lead-acid battery larger, lighter weight, longer life., In addition, Xiaomi SU7 can realize dynamic detection and intelligent power supply for the power of small batteries. Under normal conditions of the vehicle, there is no need to worry about the power loss of the small battery., 11. Xiaomi SU7 Max 800V voltage platform, can it be backward compatible with some older 500V fast charging piles? Xiaomi SU7 Max uses a “super 800V” platform with a peak voltage of 871V and is equipped with an on-board booster, which can increase the voltage of the charging pile to charge the power battery, ensuring that it can be charged on the charging pile with the highest voltage of 500V and 750V without worrying about backward compatibility., For charging compatibility, Xiaomi SU7 has tested more than 2000 different types of public charging piles of 148 brands, totaling 18900, including many current mainstream 500V tripartite piles, and has conducted testing and verification in conjunction with three third-party organizations. The charging compatibility has reached more than 99%, leading the charging compatibility industry in the public information., 12. When you see the media evaluation, you can continue to drive for a period of time after the display battery life reaches zero, about how many kilometers?, Xiaomi SU7 also retains a part of the remaining mileage when the display battery life is zero, and the remaining mileage is based on the actual temperature and road conditions.Will be different., This part of emergency mileage is only used for extreme situations such as emergency relief, and users are not recommended to use this part of electricity., 13. How many kinds of CarIoT devices does Xiaomi SU7 currently support? Can you install it yourself or do you need to go to the store to operate it?, at present, more than 10 kinds of CarIoT ecological equipment have been put on shelves in Xiaomi Auto APP Mall, including central control screen physical keys, pickup atmosphere lights, intelligent dual dials, vehicle-mounted wireless charging mobile phone brackets, vehicle-mounted mobile phone brackets, chair back flat bracket sets, intelligent fragrance machine sets, interphone charging seats, outdoor Bluetooth speaker Camp, intelligent fragrance machine-cup holder version, multifunctional strong light flashlight, vehicle-mounted karaoke microphone, etc. Later, we will continue to put more rich CarIoT devices on the shelves., In addition, all ecological equipment that needs to be installed and fixed by screws will be provided with installation tools such as screws and screwdrivers. Users can install them according to the instructions without going to the store., 14. What software version does Xiaomi mobile phone need in order to connect with the car and put on the screen? The mobile phone needs to support Xiaomi HyperOS system and update the system to the latest version. At the same time, in the mobile phone “application store-my-application upgrade”, upgrade all applications to the latest version., 15. There is a video report on the Internet that the test drive Xiaomi SU7 found abnormal noise and leakage. What is the situation?, after our investigation and confirmation, the actual situation was as follows: at about 11: 30 a.m. on April 1, the clerk of Xiaomi car store in Xiamen stopped after taking the customer for a test drive. he found that the whole car was in stable condition and the chassis was not abnormal, so he drove the car back to the store normally. After detailed inspection in the store, it was found that a stone invaded the brake disc position, causing abnormal noise. After taking out the stone, the abnormal noise was eliminated and returned to normal., As for the water marks around the car body, it is normal that the car body has left water marks after parking due to the recent rain in Xiamen. After testing, the whole vehicle has no liquid leakage, no leakage point, the liquid level of the kettle is normal, and there is no relevant liquid level alarm fault light prompt. (Zhou Xiaobai) return to the first electric network home page>
Xiaomi SU7 is currently in the state of explosive order and will be delivered in the order of final lock order.
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