After you click on this article, don’t slide down in a hurry, first think about two questions with the author: “what is the reason behind the fact that the quality of new energy vehicles is generally worse than that of fuel vehicles?” The quality of new energy vehicles is getting worse and worse, but why? The development time of new energy is not as long as that of oil tankers.
marketing is more important than products.
the supply chain can’t keep up.
” If you give such an answer then you agree with these two questions and think about them.
If you secretly disagree, or even think, “who is not responsible for the editor, come up and brag that the quality of new energy vehicles is not as good as that of gas cars, and the quality is getting worse and worse, what are you so excited about?” Then you are either a rationalist who is very dialectical and not easily confused by induced problems, or you are likely to be a new energy car owner who fights for his car.
Having said that, the problem naturally changed.
Which kind of car is of better quality, new energy vehicle or fuel car? Is the quality of new energy vehicles and fuel vehicles getting worse? It is a pity that even after consulting the data for a long time the author has not been able to find the answers to these two questions.
Such being the case, you might as well throw a brick to attract jade, have a debate contest directly, and throw out the arguments and viewpoints of the pros and cons one by one, and it is up to the reader to decide.
If you have an answer in mind or want to add arguments, debaters are welcome to discuss politely in the comments section.
Square: fuel cars are more reliable, according to life experience, fuel vehicles accumulate for a long time, supply chain products are perfect and time polished, the quality should be better.
Not to mention the short development of new energy, imperfect supply chain, black screen of central console, battery spontaneous combustion, car out of control and other problems occur frequently.
If experience is too subjective, we are not short of objective data.
Based on data from nearly 100000 car buyers or rentals in 2024, the 2024 American New car quality Research (IQS) shows that fuel vehicles have an average of 180 problems per 100 vehicles, while the number of problems with pure electric vehicles is as high as 266, exceeding that of fuel vehicles by 86.
According to data, electric vehicles and plug-in hybrid vehicles (PHEV) have more problems than fuel vehicles.
Frank Hanley, senior director of J.D.Power automotive benchmarking, said in the report: “owners of electric cars and plug-in hybrids are three times more likely to send for repairs than owners of fuel vehicles because of more serious problems.
” The quality problems of new energy vehicles are not only concentrated in the new car period, but also more when the vehicles pass the running-in period and enter the best use period.
Based on an extensive survey of 30595 car owners (vehicles with a service life of 3 years) in the United States, the American Automobile Reliability rating 2024 shows that the average PP100 index of fuel vehicles, hybrids, plug-in hybrids and electric vehicles is 187,191,216and 256respectively.
Can the foreign market be the same as the domestic market? There is nothing to prove with foreign data.
” In order to be more persuasive, we will focus on the domestic market again.
Although the authority of domestic J.D. Power research has been questioned because of the inextricably linked automobile companies, the industry has been deeply cultivated for many years, and its report also has a certain reference.
In June, Jundi China released “2024 China New Energy vehicle quality Research (NEV-IQS)” (hereinafter referred to as New Energy vehicle quality Research).
The study counted and measured the quality problems encountered by new energy vehicle owners during the 2-6-month ownership period.
As a result, the number of quality problems of new energy vehicles is on a par with that of fuel vehicles, but the performance is worrying because of a big increase over last year.
The data show that the total number of quality problems in the industry in 2024 is 210 PP100, a substantial increase of 37 PP100 compared with 2023, and the growth rate of quality problems is faster than that in 2023 (+ 21 PP100).
In September, the “2024 China New car quality Research SM (IQS)” study on fuel models showed that the number of problems per 100 new vehicles increased by 8 PP100 to 212 PP100 compared with 2023.
Although the domestic survey results show that new energy vehicles are slightly ahead of fuel vehicles with an advantage of 2 PP100, its rapid growth trend has to be worrying.
If it continues to develop in this way, the number of quality problems of new vehicles may exceed that of fuel vehicles in 2025.
Since Jundi China only has quality reports for the initial use of new energy vehicles, a longer-term comparison of the number of vehicle quality problems is not available for the time being.
In addition, J.D. Power studies at home and abroad have also pointed out that whether new cars or cars that have passed the running-in period, whether they are new energy vehicles or fuel vehicles, the number of quality problems has increased compared with the previous year.
In other words, the reliability of cars shows a downward trend.
To sum up the above data, the quality of new energy vehicles seems to be greatly left behind by fuel vehicles, but is this really the case? Let’s listen to the opposing side.
The opposite side: new energy vehicles are better.
Although the quality problems of new energy vehicles occur frequently at the place where they came out, with the upgrading of technology, many problems of new energy vehicles have also been properly solved.
In September, Auto quality net and Carey Consulting jointly released the latest results of the 2024 China Automotive Product quality performance Research (AQR) (hereinafter referred to as AQR).
AQR project, which uses market quality performance to characterize respondents’ views on all vehicle quality problems (market quality performance = problem number X complaint degree.
data is negative, the lower the value, the better the quality).
In 2024, the study covered 51 mainstream automobile brands, accounting for 56.
9% of the total, and 128 models covering 22 market segments, of which 46 were new energy models, accounting for 35.9%. Contrary to the conclusion of the J.D. Power study, which shows that the value of market quality performance decreased by 43% in 2024 compared with the previous study year, ending the “three consecutive gains” trend.
The quality level of fuel vehicles and new energy vehicles has improved.
As for the result of the comparison of the quality of fuel vehicles and new energy vehicles, the two also run counter to each other.
AQR results show that the overall performance of energy vehicles is better, especially in the intelligent cockpit module, the performance of appearance, interior and functional configuration is also better than that of fuel vehicles.
It should be noted, however, that the market quality performance on which this report depends depends on the number of problems and the degree of complaint, which has a natural advantage over new energy vehicles.
According to data released by the Ministry of Public Security, by the end of June 2024, the number of motor vehicles in China had reached 440 million, including 345 million fuel vehicles and 24.
72 million new energy vehicles, and the number of fuel vehicles far exceeded that of new energy vehicles, which must lead to their complaints far exceeding the number of new energy vehicles, deviating from the actual situation.
In addition, do not look at the subdivision of models to talk about general classification, more or less rogue.
Even so, it is necessary to introduce a third list: the ranking of China’s automobile quality in the first half of 2024 released by China Automotive quality Network.
The list ranks the quality of cars in the form of an average, excluding the possible impact of the large ownership base of fuel vehicles.
In the first half of 2024, the automobile quality ranking in China takes the models (excluding imported models) that have been sold in the market for more than 6 months as the evaluation object.
based on the evaluation data of the five dimensions of complaint failure, defect risk, reliability, safety and environmental protection, the smaller the score, the better the quality.
After summarizing and summarizing, the author finally found that the performance of new energy vehicles is better in compact MPV, medium and large MPV, medium and large SUV, and there is a big gap between compact vehicles, small SUV and fuel vehicles.
Design defects have become a common problem, although there is still no agreement on whether the quality of fuel vehicles or new energy vehicles is better, but summing up the above reports, we can find a common trend: there are more and more design defects in automobiles.
The proportion is increasing.
In the reliability research of J.D. Power, automobile quality problems are classified into fault category and design defect category-fault category refers to the problems that affect normal function after failure, while the responsibility for design defects is the main engine factory.
Due to the inconvenience of users caused by design defects, from new energy vehicles to fuel vehicles, the problems of design defects have always been high.
The number of overall quality problems in the domestic new energy vehicle industry has soared by 37 PP100 this year, which is quite frightening.
To make matters worse, of the 37 new PP100, design defects accounted for 35 seats, a proper blockbuster.
Fuel trucks are even worse.
Although faults are still the main source of complaints in the reliability research of fuel vehicles this year, they are at least 1 PP100 lower than in 2023, and the quality is improved.
The problem of design defects directly obscured this fact, driving up the PP100 by 9.
1 points, directly leading to a decline in the overall reliability of fuel-fueled vehicles.
Among the biggest infotainment system design problems, the top five problem points are all design defects, including: insensitive touch screen operation, Bluetooth pairing / connection problems, built-in voice often unable to recognize instructions, vehicle Wi-Fi pairing / connection problems and inaccurate vehicle navigation system.
At the same time, the total number of design defects in fuel vehicles has reached 84 PP100, almost on a par with fault problems.
In other words, an average of 86 problems per 100 fuel vehicles are caused by congenital defects in the car’s own design.
The phenomenon of “listing with illness” of new models is also reflected in AQR: the proportion of the industry’s first quality problems occurring within one month is 51% for independent brands and 48% for multinational brands, all of which are nearly half.
The research shows that the key problems of fuel vehicle products focus on engine failure lights, engine stutter and car crash, while the key problems of new energy vehicle products focus on vehicle crash and engine stutter.
The common technical stutter and crash problems of the two models can also be summarized into the category of design defects.
Whether it is the positive side of thinking that the quality of fuel vehicles is better, the opposing side of insisting on new energy vehicles is more reliable, or the author, who is now writing, the ultimate goal of everyone gathered together to express their views is not to step on a handful of them and fight for a red face.
Instead, they want to take the opportunity of discussion to find questions and put forward opinions together to promote the development of the automobile industry.
For this reason, I would also like to throw a brick to attract jade again, and put forward a few thoughts: why is the number of car design defects so large and increasing? How to reduce design defects and be accountable to consumers? As for the former question, the General Manager of the Automotive products Division of J.D. Power in China has pointed out that the pace of new car release in the Chinese market is accelerating and the R & D cycle is constantly shortened.
AQR believes that the industry-wide wave of price cuts in 2024 has made users focus on prices, reducing demand for some products and sensitivity to problems.
The shortening of the research and development cycle of new cars and the fierce competition in price war are indeed the main reasons for the defects in automobile design.
However, when the design problems of the mainframe factory transfer to consumers, it will be difficult for anyone to accept that they need to pay for it.
Technology is constantly moving forward, and design defects are always inevitable, but at least they should not be left unchecked and allowed to grow.
After the price war, quality competition is inevitable.
In this context, the question of “how to reduce design defects and be responsible to consumers” needs to be answered by car companies and rely on their actions.
The one whose answer is more satisfying to the consumer will undoubtedly be more likely to occupy the mind of the consumer.
How to maintain the high reliability and durability of products while ensuring the speed of new cars to market and reasonable pricing will become a key challenge for future car companies to achieve long-term balance.
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