Kuaidi Technology reported on September 9 that in order to allow consumers to buy electric vehicles with confidence, many trams support the lifetime warranty of the three power companies.
However, when something uncontrollable happens, there is a chance that they will get involved.
According to media reports, Mr.
Huang from Guangxi reported that in January this year, he spent 197,800 yuan to buy a tram.
In mid-July, it showed that EV functions were limited.
After inspection, it was found that the core component battery was bitten by a mouse, causing damage to the vehicle.
After sales, the 4S shop told him that he needed to replace the battery and asked him to pay more than 80,000 yuan at his own expense. Mr. Huang said that batteries, as the core component of new energy vehicles, are so easily bitten by mice, which is a quality problem and a production design flaw.
Sales did not remind the batteries that are easily bitten by mice and pay attention to protection, and believed that manufacturers should bear the responsibility.
In an interview, the after-sales service of the 4S shop involved said: : The battery box being bitten by a mouse is an accident caused by external factors and cannot enjoy free repair and replacement services.
If it is caused by the quality of the vehicle itself, it will go to Guangjia for the customer.
Seek solutions.
Searching on the Internet can actually find that it is not an isolated case that a rat bites the battery pack.
Here, we also remind everyone to try to stay away from places where mice are prone to breeding, such as warehouses, restaurant kitchens, etc.
, when parking new energy vehicles, to reduce unnecessary losses.
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