As a leading third-party automobile quality evaluation platform in China, Auto quality Network has launched a survey of “100 car owners commenting on new cars” since August 2010, which will conduct a special survey every month on several brand-new models that have attracted more attention and have been sold in the market for at least six months.
in order to fully understand the reliability and consumer satisfaction of new cars on sale in the Chinese market, and help more consumers choose reliable and durable automobile products.
Up to now, the survey activity of “100 car owners’ comments on new cars” has investigated more than 300 new cars and collected nearly 30,000 samples of effective car owners.
Survey cycle: may 1-May 31, 2024, valid questionnaire: 103, Changan Qiyuan A05 is positioned as the brand’s entry-level car, but it does not look cheap, and it has a very scientific and technological design.
and provides a rich configuration and plug-in hybrid system, the performance-to-price ratio is excellent.
According to the feedback of the owners who participated in the survey of “100 car owners commenting on new cars”, the 2024 Chang an Qiyuan A05 is widely praised in terms of design and power, but some consumers also report that there are stutters in the machine system and high noise during driving.
According to the true evaluation of the 2024 Changan Qiyuan A05 in terms of vehicle fundamentals, driving experience, use cost, quality reliability and pre-sales / after-sales service, in this survey, the comprehensive score of the 2024 Changan Qiyuan A05 is 85 points, which meets the recommended standard of the car quality network.
Portrait of car owners: young male car owners account for a relatively high proportion of first-time car buyers.
According to the results of this survey, of the 2024 Chang’an Qiyuan A05 owners who participated in the survey, 88.
3% were male and 11.
7% were female owners.
In addition, in terms of age, car owners between the ages of 26 and 30 account for the highest proportion.
In addition, more than 60% of car owners buy cars for the first time.
It is not difficult to see that the target audience of the 2024 Changan Qiyuan A05 is mainly young male consumers, and most of them are first-time car buyers.
Second, vehicle fundamentals: the appearance design and intelligent configuration have been recognized by a large number of car owners.
The 2024 Chang’an Qiyuan A05 adopts a new family design style and outlines a rational visual effect through a large number of creased body line processing.
very consistent with its scientific and technological positioning.
Among the car owners who participated in the survey, 37.
9% said they were attracted by the “design”, while another 20.
4% agreed with their “painting process.
” In a survey of the internal conditions of the 2024 Changan Qiyuan A05, 34.
9% of car owners affirmed the “intelligent configuration”.
In addition, “interior layout”, “storage space” and “ride space” have also been widely recognized by car owners, accounting for 21.
4%, 24.
3% and 27.
2%, respectively.
On the whole, the comprehensive external and internal performance of the 2024 Changan Qiyuan A05 met the expectations of car owners, 29.
1% of car owners said they were “very satisfied”, 37.
9% gave “satisfactory” evaluation, 25.
3% thought that “average” car owners accounted for 25.
3%, and 7.
7% of the interviewed car owners made it clear that they were “dissatisfied”.
Third, driving experience: high satisfaction with acceleration performance and steering performance, and everyone values different parts when measuring the driving experience of a model.
In this survey, the proportion of car owners who value “both driving and riding” is relatively high.
It can be seen that as a family compact car, most consumers prefer it to have a balanced performance.
In terms of power configuration, the 2024 Changan Qiyuan A05 standard plug-in hybrid system, 1.
5L naturally aspirated engine maximum power 81kW, peak torque 143N m, motor according to the vehicle configuration, the total power is 140kW and 158kW respectively, the total torque is 330N m, CLTC pure electric mileage is 70km and 145km respectively.
In further investigation, the 2024 Changan Qiyuan A05 will be investigated in terms of acceleration performance, steering performance, braking performance, silence, comfort and functionality.
The vast majority of car owners who participated in the survey gave high comments on “acceleration performance” and “steering performance”, but some car owners said that the tire noise and wind noise were too high, and the “silence” needed to be optimized.
In the comprehensive evaluation of the driving experience of the 2024 Chang’an Qiyuan A05, 23.
3% of the car owners were “very satisfied”, 37.
9% were “satisfied”, and 29.
2% were “average” owners.
Another 9.
6% of the interviewees clearly expressed dissatisfaction.
Fourth, the use cost: the car cost is relatively low, for the pricing of 2024 Changan Qiyuan A05 models, although the preferential range in the market is not large, but because the performance-to-price ratio is high enough, so the satisfaction of car owners is also maintained at a high level.
In the course of the survey, 92.
3% of car owners thought that the price they bought met their psychological expectations.
After buying the vehicle, the later use cost has become the topic that the car owner is most concerned about.
In this survey of vehicle fuel consumption, the 2024 Changan Qiyuan A05 adopted a plug-in hybrid system, and nearly half of the interviewed owners reported that the fuel consumption of 100 kilometers was between 4 and 5 liters under the hybrid mode.
another 48.
6% of the interviewees said that the pure electric mileage is 50-100km, which is directly related to the version of the model.
In addition, among the 103 questionnaires surveyed, 92 car owners thought that the repair / maintenance costs were in line with expectations and within a reasonable range.
In the overall evaluation of the use cost of the 2024 Chang’an Qiyuan A05, the car owners who participated in the survey gave a relatively objective evaluation, and more than 70% of the owners chose “very satisfied” and “satisfied”.
It is considered that the proportion of “average” car owners is 21.
4%, and the proportion of car owners who give “dissatisfaction” evaluation is only 4.7%. Quality and reliability: there are a little more problems with body accessories and electrical appliances.
According to the survey results, of the 103 valid questionnaires received, 16 show that the vehicle has experienced non-man-made failures or quality problems.
Among these vehicles with non-man-made faults, the first failure occurred within 500km, accounting for 45.
7%, followed by those with mileage between 500km and 3000 km, accounting for 32.1%. The survey results for the first failure period show that for most of the interviewed car owners, the first vehicle failure occurred within one month of buying a car, accounting for 52.5%. In the further investigation of the car owners, we found that the proportion of non-man-made faults in car body accessories and electrical appliances is relatively high, which is also reflected in the most serious quality problems of this car.
or defects “survey results.
After investigation, it was found that car owners complained the most about the “audio-visual system failure” of the 2024 Changan Qiyuan A05, accounting for 31.1%. The second is the problem of “inaccurate cruising range”, accounting for 23.3%. Although some car owners complained about the quality and reliability of the 2024 Changan Qiyuan A05, they still gave relatively objective evaluations.
The proportion of car owners who gave a “very satisfied” rating was 19.4%. the proportion of car owners who said “satisfied” was 63.1%. the proportion of car owners who said “average” was 11.
7%, and the proportion of car owners who clearly stated “dissatisfied” was 5.8%. 6. Pre-sales/after-sales service: There are many complaints about service charges.
During the sales and follow-up maintenance of vehicles, the role of consumers also changes from prospective car owners to car owners.
During this period, contact with car dealers is the most frequent.
Therefore, the quality and professionalism of pre-sales/after-sales services of car dealers play a crucial role in consumers ‘purchase and even subsequent maintenance of vehicles.
, In this survey on the pre-sales/after-sales service of the 2024 Chang ‘an Qiyuan A05, all car owners interviewed chose “authorized 4S stores” for their maintenance channels.
In addition, of the 103 questionnaires received, 25 showed that car owners had encountered problems with pre-sales/after-sales service.
, Through further investigation, it was learned that car owners ‘complaints about the pre-sales/after-sales service of the 2024 Changan Qiyuan A05 mostly focused on service charges, which is also reflected in the “Specific Problems in the pre-sales/after-sales service of vehicles.
” Some car owners said that the 2024 Changan Qiyuan A05 has a “fixed (fixed) payment dispute” problem, accounting for a relatively high proportion.
In addition, there are relatively many cases of “not solving the problem” and “overbearing attitude”.
However, in the overall evaluation of pre-sales/after-sales services, the surveyed car owners still gave objective evaluations.
Among them, 22.
4% considered “very satisfied”. 48.6% considered “satisfied”. 25.3% of car owners considered “average”. 3.7% clearly stated that they were “dissatisfied”.
Summary: ,,, Overall, the 2024 Changan Qiyuan A05 has been interviewed for its highly technological design, rich intelligent configuration, ample riding space, high cost performance and low vehicle cost.
Highly recognized by car owners.
Judging from the “most satisfied” survey results for the 2024 Changan Qiyuan A05, appearance, cost performance and configuration level have become the three most satisfied options.
Among them, as many as 24.
3% of the car owners surveyed recognized the “appearance”.
Among the “most unsatisfactory” survey options, 22.
4% of car owners chose the “driving experience” option.
Overall, the overall performance of the 2024 Changan Qiyuan A05 can still satisfy most car owners.
Therefore, nearly 80% of the car owners surveyed said that they will continue to consider Changan Qiyuan brand models when changing cars in the future.
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