On April 10, we learned from the official that Ji Yue reached a strategic cooperation with Lectra, and the two sides joined hands to create a new after-sales service system to help Jiyue after-sales service experience.
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, according to the agreement, the two sides will cooperate around the basic maintenance, accident electromechanical repair, sheet spray repair, insurance claims service and other aspects of after-sales service of smart vehicles, give full play to their respective channel and technical advantages in the after-sales field, and unify service standards.
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, according to officials, after-sales service is one of the core parts of the ecological service system of Jiyue smart cars.
Through the continuous and vigorous layout of offline channels, Jiyue has operated nearly 30 direct after-sales stores and more than 40 authorized after-sales stores, covering more than 30 key cities across the country, and has built the country’s first after-sales parts center in Shanghai.
to provide users with industry-leading after-sales service experience.
Lectra is a new global high-end brand jointly formed by Geely Holdings, Geely Automobile and Volvo.
Less than six years after the first car went on sale, Lecker became the fastest brand to reach millions of sales.
In the field of automobile after-sales service, Lectra has a professional, efficient, diversified and wide-ranging after-sales service network.
By the end of March, there were more than 352 Lecker centers that can provide sales, after-sales service and experience services to users, covering 27 provinces and 4 municipalities directly under the Central Government in 221 cities.
remote cities in the western region, including Yunnan, Guizhou, Sichuan, Shaanxi, Gansu, Ningxia, Xizang, Xinjiang and other remote cities, have also set up Lecker centers to provide users in cities across the country with efficient and convenient after-sales service experience.
Since the start of delivery, the number of users has increased rapidly, and the distribution of users has become increasingly extensive.
In order to ensure an “unshrinking” benchmarking after-sales service experience for all Jiyue users, especially those in some remote areas, Jiyue and LinkedIn have reached a strong alliance.
Select Jijie high-quality, high-standard service stores and Jiyue after-sales service network to achieve interconnection and integration, to provide a strong supplement to Jiyue’s after-sales service in third-to fifth-tier cities, to meet the daily maintenance, accident repair and other service needs of Jiyue users.
At the same time, the after-sales security system of Jiyue will continue to accelerate its growth.
According to the plan, by the end of this year, the after-sales service network of Jiyue will cover more than 120 cities, providing a strong guarantee for users to use cars without worry.
In addition, Ji Yue has also created a cloud online service center for users, where users can obtain vehicle diagnosis, consultation and other after-sales services at any time and anywhere to meet the after-sales needs of users in an all-round way.
(compile / Auto Home Book of changes), return to the first electric net home page >.
