Kuaidi Technology reported on November 10 that the third-party automobile complaint platform Chequm.
com showed that FAW-Volkswagen-ID.
4CROZZ had recently received collective complaints from car owners.
The reason for the complaint was generally “OTA does not upgrade, false publicity.
” 
, according to the owner of the complaint, the majority of ID riders have purchased FAW-Volkswagen ID series cars since 2021.
At that time, the publicity clearly mentioned that the vehicles have OTA quality (over-the-air download technology) upgrade functions.
OTA functions can improve vehicle performance, optimize functions, improve user experience of the vehicle, and even affect vehicle safety.
Out of publicity and trust in Volkswagen manufacturers, car owners spent more than 200,000 yuan on ID cars, but the waiting for more than three years made the majority of car owners feel cheated and fooled.
Because FAW-Volkswagen has not carried out any OTA upgrades to the ID.
4 model, the price of used cars in the ID series continues to fall below new lows.
Car owners have called the FAW-Volkswagen Quality 400 service hotline many times to complain about OTA upgrades.
FAW-Volkswagen is either high above or vaguely shirk the blame to the 4S store.
As long as a driver asks about OTA matters in its new media live broadcast room, all cars will be blocked or blocked.
Therefore, car owners collectively complained and hoped that FAW-Volkswagen could provide a reasonable explanation and response to the car owners.
,,[End of this article] If you need to reprint, please be sure to indicate the source: Kuaidi Technology, Editor in charge: Ruofeng, Report the content of the article, return to the home page of First Electric Network>,.
